Privacy policy

This privacy policy describes how your personal information is collected, used and shared when you visit Perfectret or make a purchase.



PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your browser, your IP address, your time zone and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”



We collect device information using the following technologies:

- “Cookies” are data files placed on your device or computer that often contain an anonymous unique identifier.

- “Log files” track actions that occur on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages and date/time stamps.

- “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Website.



If you make a purchase or attempt to make a purchase through the Site, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address and phone number). We refer to this information as "Order Information"



When we talk about “personal information” in this Privacy Policy, we are talking about both device information and order information.



HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the order information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this order information to:

- Communicate with you;

- Screening our orders for potential risks or fraud; And

- If you agree with the preferences you have shared, we will provide you with information or advertising related to our products or services.



We use the device information we collect to investigate potential risks and fraud (including, but not limited to, your IP address) and to generally improve and optimize our website (for example, by providing analytics about how our customers browse the website and interact with it, and to assess the success of our marketing and advertising campaigns).



SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties so that we can use your personal information as described above. For example, we use Shopify to run our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website - you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/.



Finally, we may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



Behavioral advertising

As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative (“NAI”) training page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.



You can opt out of targeted advertising using the following links:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads



Additionally, you can opt-out of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.



DO NOT ASK

Please note that we do not change our website's data collection and use practices when we receive a Do Not Track signal from youm browser.



YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you would like to exercise this right, please contact us using the contact details below.



In addition, if you are a European resident, we note that we are processing your data to fulfill any contracts we may have with you (for example, if you place an order through the Website), or otherwise in accordance with our requirements above to pursue the legitimate business interests listed. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.



STORAGE OF DATA

If you place an order through the Site, we will retain your order information for our records unless and until you ask us to delete that information.



CHANGES

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons.



CONTACT US

For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at support@Voluna-berlin.de.